This case study shows how Makos Infotech and Glocal Media Private Limited collaborated well to provide top-notch services. It illustrates the difficulties encountered along the pipeline of development projects and the solutions put in place to deal with them.

• Hurdles in IT Project Planning: The customer needed a thorough project plan, which left the development process without clarity and direction.
• Difficulty in Following the Framework: The customer needed help following a rigid framework, which made project management and workflow ineffective.
• On-Time Customer Delivery: It took a lot of work to deliver projects to clients on schedule, which led to delays and decreased client satisfaction.
• Poor IT Software Requirement Specification: A lack of documentation made it difficult for the teams to collaborate and communicate effectively, which caused confusion and mistakes.

• Waterfall Model SDLC Implementation: Makos Infotech used the waterfall model SDLC to provide a systematic and organised approach to project delivery. With the help of this methodology, they could finish each stage of the project before going on to the next, resulting in high-quality results.
• Preparing and Executing the Project Plan: Makos Infotech extensively collaborated with the customer to create a thorough project plan. This involved specifying the project's goals, parameters, schedule, and resource allocation, which enhanced project management and increased client expectations.
• Complete UI Documentation: Makos Infotech provided complete UI documentation, offering design and development teams distinct visual principles to improve communication and reduce mistakes. Consistency was assured, and the user experience as a whole was enhanced.

• Saved Time: Makos Infotech significantly saved time by developing a defined project plan and following the waterfall methodology, which resulted in less needless rework and iterations.
• Lessened Project Planning Time: The development team optimised project planning by utilising their knowledge and implementing a standardised procedure, leading to more effective planning and execution.
• High-Quality Delivery:Makos Infotech's reputation was improved, and a systematic structure and extensive documentation ensured client satisfaction.
• Cost-Effectiveness: Makos Infotech achieved cost-effectiveness, optimising resource allocation and maximising the return on investment for the business and the customer. This was done by improving project planning, reducing rework, and increasing efficiency.

Makos Infotech provided dependable services to Glocal Media Private Limited using thorough documentation, a waterfall approach, and good project planning. The case study emphasises the value of organised project management approaches and the advantages of effective planning, open communication, and a quality-driven mindset.

Makos Infotech improved its capacity for service delivery, gained customer satisfaction, and saved time by overcoming the difficulties encountered during the development project pipeline.